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Terms & Conditions

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TERMS & CONDITIONS

  1. INTERPRETATION

    The Service is provided by Global Reach Technology.

    You must read and accept these terms and conditions before you access and use the Service.

    By accessing and using the Service you agree to be bound by the terms and conditions set out below. These terms and conditions, the Fair Usage Policy, the Privacy Policy and the Cookie Policy together make up the terms and conditions of accessing the Service (hereinafter referred to as the "Terms"). If you do not wish to be bound by the Terms, please do not continue to register and/ or use the Service.

    If you are under the age of 18 you must obtain the permission of your parent or guardian to use the Service. By using the Service, you confirm that you are either over the age of 18 or that you have obtained such permission.

    If you have any questions about these Terms, please contact us at the GRT Web Page before continuing.

    In this Contract:

    "Business Day" means a day (other than a Saturday or Sunday) on which banks in London are normally open for general business;

    "us", "we" or "our" means GRT and "you" or "your" means the Customer. The "parties" means both GRT and the Customer.

    "Cookie Policy" means our policy relating to cookies that applies when using the Service. This policy can be found by clicking here.

    "Customer" means the person using the Service.

    "Fair Use Policy" means the fair use policy at clause 9.

    "Free Access" means the provision of the Service free of charge.

    "GRT" means Global Reach Technology EMEA Limited of Craven House, 121 Kingsway, London WC2B 6PA, registered in England and Wales with company number 11104294.

    "GRT WiFi Partner" means a third party that owns or controls a Site which has GRT's public wifi service installed on it.

    "GRT Web Page" means www.globalreachtech.com or such other URL as GRT may from time to time advise.

    "Opt Out" means the Customer has the express option to opt out of receiving marketing and other electronic communications from GRT and/or carefully selected third parties.

    "Paid WiFi" means the provision of the Service in accordance with the charges set out when using the Service as provided for in clause 3.4.

    "Privacy Policy" means our policy relating to privacy that applies when using the Service. This policy can be found by clicking here

    "Service" means the GRT's wifi network which is being run by GRT or on behalf of a GRT WiFi Partner and which allows you to access data services while you are near a Site. The Service provided is Free Access and/or Paid wifi.

    "Site" means each physical location which has access points offering the Service.

    "WiFi Package" means the particular Paid WiFi service purchased by the Customer at any given time.

  2. THE SERVICE
    1. We will provide the Service to you in accordance with the Terms.
    2. The Service allows you to access the Internet. The Internet is separate from the Service and use of the Internet is at your own risk and subject to any applicable laws. We have no responsibility for any goods, services, information, software, or other materials you obtain when using the Internet or otherwise in connection with or arising from your use of the Internet.
    3. We will provide the Service with reasonable skill and care.
    4. We will use reasonable efforts to provide uninterrupted Service but from time to time faults may occur, which we will repair as soon as reasonably practicable.
    5. Whilst we will take all reasonable precautions against viruses, we cannot guarantee that the Service will be free of viruses, trojans, malware and/or other threats to your property. It is your responsibility to ensure that you have up to date firewall and anti-virus software installed.
    6. Occasionally we may:
      1. for operational reasons, change the codes or the numbers used by us for the provision of the Service or the technical specification of the Service, provided that any change to the technical specification does not materially affect the performance of the Service or are reasonably necessary to continue to provide the Service as a result of the change to circumstances;
      2. give you instructions which we believe are necessary for reasons of health, safety, security or the quality of any telecommunications service provided by us to you or any other customer; or
      3. temporarily suspend the Service because of an emergency or for operational maintenance or improvements. The Service will be restored as soon as reasonably practicable
      4. We may change these Terms at any time. Where we make any changes to the Terms, you will need to accept the revised Terms and you may need to re-register as a new user. If we are going to make changes to the Terms or the Service to your material detriment, we will try to give you notice of the changes before they take place. For changes that we need to make in a hurry (for instance, to meet regulatory requirements) we may not always be able to give you advance notice and in this case, we will try to notify you as soon as we can. Your continued use of the Service after any changes have been made to the Terms indicates your acceptance of the changes.
  3. REGISTRATION AND CHARGES
    1. To subscribe to the Service you must complete the registration process. Please make sure that your registration details are correct and up to date, as we may use them to contact you about the Service.
    2. You are responsible for keeping your details confidential.
    3. If you register to use Free Access:
      1. you are permitted to access the Service free of charge, subject to these Terms (including the Fair Usage Policy);
      2. unless you Opt Out during the registration process, you must remain "opted in" to receive marketing materials from us and carefully selected third parties under the terms of the Privacy Policy. If you exercise your right to opt out of receiving electronic communications from us at any time (other than where you Opt Out during the registration process) then we will not allow you Free Access to the Service unless you opt back in;
      3. you should not permit other people to use your personal details and you are responsible for preventing any unauthorised use. If you discover you have made a mistake with your personal details after you have submitted them to GRT, please contact us at the GRT Web Page immediately so the mistake can be rectified as soon as possible; and
      4. you should contact GRT as soon as possible if you believe that anyone has obtained your personal details without your permission or if you become aware of any other breach of security in connection with the Service.
      5. If you purchase and download digital content (e.g. films, games and/or music) from GRT whilst using the Service, unless otherwise specified, the Terms will apply to any such purchase. We will not be responsible, or liable to any third party, for the content or accuracy of any content downloaded whilst using the Service including (but not limited to) the suitability of the content for viewing and/or the suitability of the content for the device used to access the content.
    4. If you register to use the Paid WiFi:
      1. you must purchase a WiFi Package, when requested;
      2. you must pay the charges in advance by credit card or debit card. By continuing to use and pay for the Paid WiFi, you agree to the charges already notified to you during the registration process. If you are unsure of any aspect of the charges that apply, please contact us at the GRT Web Page before continuing to use the Paid WiFi;
      3. unless you Opt Out, you will remain "opted in" to receive marketing materials from us and carefully selected third parties under the terms of our Privacy Policy;
      4. by purchasing a WiFi Package it allows you to use the Service for your personal use only and you agree not to register on behalf of any other person or entity;
      5. you should not permit other people to use your personal details and you are responsible for preventing any unauthorised use. If you discover you have made a mistake with your personal details after you have submitted them to GRT, please contact us at the GRT Web Page immediately so the mistake can be rectified as soon as possible; and
      6. you should contact GRT as soon as possible if you believe that anyone has obtained your personal details without your permission or if you become aware of any other breach of security in connection with the Service.
      7. If you purchase and download digital content (e.g. films, games and/or music) from GRT whilst using the Service, unless otherwise specified, the Terms will apply to any such purchase. We will not be responsible, or liable to any third party, for the content or accuracy of any content downloaded whilst using the Service including (but not limited to) the suitability of the content for viewing and/or the suitability of the content for the device used to access the content.
  4. ACCESS TO SITES AND THE SERVICE
    1. We cannot guarantee access to any of the Sites for you to use the Service or guarantee that the Service will continue to be available from a specific Site. Access to Sites and to the Service will depend on the available network coverage at the Site and will be proportionate to the number of WiFi access points, their location and the environment in which they are installed, atmospheric and radio interference and any technical limitations applicable to our equipment or your equipment and devices.
  5. USE OF THE SERVICE
    1. You will use the Service in accordance with the Terms, including that you will:
      1. ensure that your equipment and devices comply with all applicable laws and standards;
      2. not use the Service for the communication, publication, transmission or receipt of any material which is defamatory, offensive or abusive or of an obscene, nuisance, hoax threatening or menacing character; or in a manner which constitutes a violation or infringement of the rights of any person, firm or company (including but not limited to rights of copyright, privacy or confidentiality); or in a manner that is associated with a criminal offence; or for unlawful or illegal purposes;
      3. comply with the terms of the Fair Usage Policy;
      4. be responsible for the security and proper use of all login names and passwords used in connection with the Service (including changing passwords on a regular basis) and must take all necessary steps to ensure that they are kept confidential, secure, used properly and not disclosed to unauthorised people. You agree that some software or equipment will not work with the Service and that it is your responsibility to ensure that you use equipment and software that is compatible with the Service;
      5. indemnify and defend us and all third parties involved in providing the Service to you against all liabilities, costs and expenses (including all interest, penalties, legal costs and other reasonable professional costs and expenses), damages and losses (including but not limited to any direct, indirect, special or consequential losses) arising out of a breach of these Terms or any use or misuse of the Service by you; and
      6. take whatever steps you consider necessary to back-up and protect any data on your IT systems over and above any measures included with our Service to protect your IT systems from viruses, trojans, malware and other threats to your property.
    2. You must not use the Service:
      1. to send, receive, upload, download, use or re-use any information or material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of confidence, copyright, privacy or any other rights;
      2. to cause annoyance, inconvenience or needless anxiety;
      3. to send or provide unsolicited advertising or promotional material; or
      4. other than in accordance with the Internet standards and acceptable use policies of any connected networks.
  6. INTELLECTUAL PROPERTY
    1. Where software is provided by us to enable you to use the Service, we grant you a non-exclusive, non-transferable licence to use the software for that purpose.
    2. You will not, without our prior written consent, copy, decompile or modify the software, nor copy the manuals or documentation (except as permitted by law).
    3. You will sign any agreement reasonably required by the owner of the copyright in the software to protect the owner's interest in that software.
    4. You shall indemnify us and all third parties involved in providing the Service to you against all liabilities, costs and expenses (including all interest, penalties, legal costs and other reasonable professional costs and expenses), damages and losses (including but not limited to any direct, indirect, special or consequential losses) suffered or incurred by us, or the third party, as the case may be, arising out of or in connection with any claim made against us, or the third party, as the case may be, for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with your use of the Service.
  7. HOW WE USE YOUR INFORMATION

    We will deal with your personal data in compliance with the current data protection legislation in England and in accordance with the Privacy Policy.

  8. LIMITATION OF LIABILITY
    1. This clause sets out our entire financial liability (including any liability for the acts or omissions of our employees, agents, sub-contractors and all third parties involved in providing the Service to you) to you in respect of:
      1. any breach of the Terms;
      2. any use made by you of the Services; and
      3. any representation, statement or tortious act or omission (including negligence) arising under or in connection with the provision of the Service or the Terms.
    2. Nothing in the Terms shall restrict or exclude either party's liability for fraud or for death or personal injury caused by it or its employees' or agents' negligence, nor for any other liability which cannot be excluded or limited by law.
    3. Subject clause 8.2, we shall not be liable to you for any:
      1. loss of profits,
      2. loss of business;
      3. depletion of goodwill and/or similar losses,
      4. loss of anticipated savings;
      5. loss of goods;
      6. loss of contract;
      7. loss of use;
      8. loss of corruption of data or information; or
      9. special, indirect, consequential or pure economic loss, costs, damages, charges or expenses, whatsoever (and howsoever caused) which arise out of or in connection with the Service and the Terms; and
      10. our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the Service and the Terms shall be limited to (a) if using Paid Wifi, the charges payable for Paid WiFi for one month; or (b) if using Free WiFi, the equivalent charges that would have been payable if using Paid Wifi for one month.
    4. If any part of the Service is not available to you through no fault on our part or where the failure, suspension or withdrawal of the service is beyond our reasonable control, we shall not be obliged to pay any compensation to you.
    5. We are not liable to pay damages if anyone else, other than you or us with your permission:
      1. gains access to your connection to the Service or your equipment; or
      2. gains access to, destroys or distorts any data or information held by you or about you by us.
    6. We are not responsible for any goods or services supplied in a separate agreement or otherwise with another supplier, even if access to those goods or services is obtained through the Service.
    7. You shall at all times be under a duty to mitigate any losses suffered by you.
    8. The provisions of this clause 8 shall survive termination.
  9. FAIR USAGE POLICY
    1. A small number of users are responsible for generating large volumes of traffic on the GRT's WiFi network, which can impact the Service we offer to our other customers. The Fair Usage Policy is designed to ensure that all of our customers receive a fast and reliable service.
    2. There is a 20GB monthly usage allowance per Customer for the Service. If you use more than 20GB in any month, we may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, we may reduce the quality of your Service or suspend or terminate the Service.
  10. ENDING THIS CONTRACT AFTER THE SERVICE HAS BEEN USED
    1. We may terminate or suspend your subscription to the Service without giving you advance notice if:
      1. you use more than the monthly data usage allowance for the Service as set out in the Fair Usage Policy;
      2. we reasonably believe that you or others (whether under your control or not) are misusing the Service, including but not limited to making use of the Service for illegal purposes;
      3. you otherwise breach the Terms (including our Fair Usage Policy);
      4. you are persistently abusive or make threats, repeatedly cause a nuisance or annoyance or otherwise act illegally towards our staff or our property or that of our agents or any third party involved in providing the Service to you;
      5. we are told to do so by the Government or other lawful regulatory authority or the emergency services;
      6. you allow anything to happen through the Service which in our reasonable opinion may have the effect of jeopardising the operation of the Service, or the Service is being used in a manner which is against your best interest, the best interests of other customers and/or us or any third party involved in providing the Service to you; or
      7. we are no longer able to provide you with the Service.
  11. SEVERANCE
    1. If any provision (or part provision) of the Terms shall be found (including after termination) by any court or administrative body of competent jurisdiction to be illegal, invalid or unenforceable, such illegality, invalidity or unenforceability shall not affect the other provisions or the rest of the provision (as the case may be) of the Terms, which shall remain in full force and effect.
    2. If any provision (or part provision) of the Terms is so found to be illegal, invalid or unenforceable but would be legal, valid or enforceable if some part of it were to be deleted or modified, such provision (or part provision) shall apply with such deletion(s) and/or modification(s) (as the case may be) as may be necessary to make it legal, valid and enforceable
  12. WAIVER AND REMEDIES
    1. No failure or delay by a party to exercise any right or remedy provided under the Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
    2. The rights and remedies provided under the Terms are in addition to, and not exclusive of, any rights or remedies provided by law.
  13. NOTICES
    1. Any notice or other communication required to be given to a party under or in connection with the Terms shall be in writing and shall be delivered by hand or sent by pre-paid first-class post or other next Business Day delivery service at its registered office (if a company) or (in any other case) its principal place of business or residential address, or sent by fax to the other party's main fax number.
    2. Any notice or communication shall be deemed to have been received if delivered by hand, on signature of a delivery receipt or at the time the notice is left at the proper address, or if sent by fax, at 9.00 am on the next Business Day after transmission, or otherwise at 9.00 am on the second Business Day after posting or at the time recorded by the delivery service.
  14. GOVERNING LAW AND JURISDICTION
    1. The Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and the parties irrevocably agree that the courts of England have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the Terms or their subject matter or formation (including non-contractual disputes or claims).

PRIVACY POLICY

Global Reach Technology is committed to protecting and respecting the privacy of you, the end user.

This policy forms part of our terms and conditions of use (the "Terms") and sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following policy carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998, the General Data Protection Regulations 2016, and any and all other applicable laws and regulations relating to the processing of personal data and privacy (the "Data Protection Legislation"), we are the data controller.

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the Data Protection Officer using the details set out below.

  1. INFORMATION WE MAY COLLECT FROM YOU
    1. Personal data, or personal information, means any information about an individual from which that person can be identified, such as your name, address and contact details. It does not include data where the identity has been removed (anonymous data). We will only collect personal data or such other information as may be listed in the relevant data collection form, when you sign up to use the Service (as defined in the Terms) or when it is otherwise voluntarily submitted by you to us.
    2. We may collect and process the following data about you for the purposes specified:
      1. Registration.Personal data that you provide at the time of registering to use our website, subscribing to the Service, or requesting further services will be used for the purpose of providing you with the products and services that you have subscribed to. The personal data provided for this purpose is:
           - Email Address
      2. Enquiries. If you contact us, we will use your name and the contact details that you supply in order to deal with and/or respond to your request or as is necessary for the performance of a contract with you or in order to take a step at your request prior to entering into a contract and/or where such processing is in our legitimate interests. We may also retain a record of that correspondence.
      3. Website Visits. Details of your visits to our website and other internet sites including, but not limited to, traffic data, location data, the time of your visit, cookies (sent and received), weblogs and other communication data, and the resources that you access will be collected and used for monitoring the availability and security of the Service.
      4. Location Data. Information about your actual location may be collected for the purpose of monitoring the availability and security of the Service.
      5. Fault Reporting. We may also ask you for some personal data when you report a problem with our website or the Service so that we can rectify the fault and improve our website or the Service in accordance with our legitimate interests.
    3. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the ways listed above or in the following circumstances:
      1. Where we need to perform the contract we are about to enter into or have entered into with you;
      2. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
      3. Where we need to comply with a legal or regulatory obligation;
      4. To ensure that content on our website and the Service is presented in the most effective manner for you and your computer in accordance with our legitimate interests; or
      5. To notify you about any changes to our business or the products offered where it is in our legitimate interests to do so and where you have expressed an interest in the same previously or where such notification is required so as to allow us to perform any contractual agreement with you or where you have expressly opted in to receiving such communications.
    4. We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
    5. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
    6. Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
  2. IP ADDRESSES AND DEVICE INFORMATION
  3. We may collect information about your laptop, computer, mobile phone, smart phone and/or other electronic devices ("Devices"), including where available your IP address, the Device's unique Device identifiers, operating system and browser type, for system administration and to report aggregate information to our advertisers. This will be statistical data about our users' browsing actions and patterns, and will not identify any individuals. We may also associate the Device information collected in this paragraph 2 with the information collected in paragraph 1.2.6 above and we will treat such combined information as personal data in accordance with this policy for as long as it is combined.

  4. INTERNATIONAL TRANSFERS
    1. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of an order, the processing of your payment details and the provision of support services.
    2. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
      1. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
      2. Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
      3. Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.
  5. DATA SECURITY
    1. We store your personal data on secure servers. Where we have given you (or where you have chosen) a password which enables you to access specific parts of our website or the Service, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.
    2. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
    3. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
    4. As noted in the Terms, the transmission of information via the Internet is not completely secure and although we will do our best to protect your personal data, we cannot guarantee the security of the data transmitted to our website or through the Service. Any transmission is therefore at your own risk.
    5. As access to the Service may be through your chosen social media platform you should ensure when using these features that you do not submit any personal data that you do not want to be seen, collected or used by third parties or other users. The availability of such information will be dependent on the privacy setting on your social media account and therefore if you do not wish for this information to be used, you must adjust the privacy settings accordingly.
  6. RETENTION OF YOUR PERSONAL DATA
    1. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
    2. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
    3. Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.
    4. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
  7. PURPOSES FOR WHICH YOUR PERSONAL DATA IS PROCESSED
    1. In order to allow us to perform our contract with you and/or where we have legitimate interest in doing so, we may process the personal data held about you for the following purposes:
      1. to ensure that content from our website, or from other websites accessed via the Service, is presented in the most effective manner for you and for your computer or device;
      2. to provide you with information, products or services that you request from us or which we consider may interest you;
      3. to provide you with access to parts of the Service and enable you to participate in interactive features of the Service, when you choose to do so;
      4. to contact you if necessary;
      5. to verify that you are an authorised user for security purposes;
      6. to assist us with crime and fraud prevention, such as to check your identity;
      7. to investigate any complaints or other enquiries that you submit to us;
      8. to enhance and personalise the products and services that we and selected third parties offer to you;
      9. to analyse markets and produce reports, perform research and statistical analysis and to monitor usage behaviour;
      10. to disclose your personal information or usage of our services to certain third parties (see 'Disclosure of Your Information', below);
      11. to aggregate information about you, your spending and your use of the Service with information about other users of the Service in order to identify trends. We may pass aggregated data to third parties, such as partners, to give them a better understanding of our business and to bring you a better Service;
      12. to analyse information about you including your calling, searching, browsing and location data on a personalised or an aggregated basis. We may pass this data to selected third parties and we may use this information to provide you with third party offers, promotions, adverts or commercial communications;
      13. to provide you with information regarding the venue in which you are using the Service including information relating to their goods and services;
      14. to provide the venue owner or sponsor with such information to enable them to see how the venue is being used and by whom;
      15. to report aggregate information to our advertisers or selected third parties for consumer analysis; and
      16. to provide you with, or permit select third parties to provide you with, information about goods and services that may be of interest to you where you have opted in to receive such communications.
    2. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
    3. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
  8. PURPOSES FOR WHICH YOUR PERSONAL DATA IS PROCESSED
    1. We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 where we have a legitimate interest in doing so.
    2. We may disclose your personal information to third parties where you have given your express consent or in the following circumstances, where we have a legitimate interest for doing so or where it is necessary for our performance of our contract with you or where we are legally obliged to do so:
      1. to third parties from whom you have chosen to receive marketing information;
      2. to our customers who operate and own the venue where you access the Service;
      3. to the sponsors of the venue where you access the Service;
      4. to other communication companies;
      5. to selected third parties detailed at point 4 above;
      6. to our partners, agents and subcontractors (including prospective partners, agents and subcontractors) who are involved in the delivery of providing products or services used or ordered by you;
      7. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
      8. if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of those transferred assets;
      9. if we or an affiliate processing your data on our behalf are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request, or in order to enforce or apply the Terms; and/or
      10. to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information:
        1. with other companies and organisations for the purposes of fraud protection and credit risk reduction;
        2. to any relevant public authority or law enforcement agency;
        3. in response to a valid, legally compliant request by a competent authority;
        4. during emergencies when we believe physical safety is at risk;
        5. where the Service is moderated; or
        6. in response to a complaint that there has been a breach of the Terms.
  9. THIRD PARTY LINKS

    The Service may, from time to time, contain links to and from the websites, plug-ins and/or applications of our partner networks, advertisers and affiliates. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. If you follow a link to any of these websites or enable a plug-in or application, you acknowledge that this may allow third parties to collect or share personal data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave our website, we encourage to you read the privacy notice of every website you visit and before you submit any personal data to these websites.

  10. YOUR RIGHTS
    1. The Data Protection Legislation gives you a number of rights in relation to your personal data:
      1. Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
      2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
      3. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
      4. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
      5. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
      6. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
      7. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
    2. Any requests in relation to your rights should be made by contacting us.
    3. Please note that by exercising some of the above rights we will need to cease providing the Services to you and deactivate your account. If you object to the processing of your personal data you should also stop using the Service.
    4. You will not have to pay a fee to access your personal data (or to exercise any of your other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
  11. CHANGES TO OUR PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
    1. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
    2. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
  12. CONTACT
    1. If you have any queries or comments regarding this privacy policy, please address them to us at DPO@globalreachtech.com.
    2. Global Reach Technology whose registered office Global Reach Technology EMEA Limited of Craven House, 121 Kingsway, London WC2B 6PA168 registered in England and Wales with company number 11104294.
  13. COMPLAINTS
    1. If you are unhappy with the way in which we have collected or processed your personal data or have any other complaint in relation to our handling of your personal data you can make a complaint to the Information Commissioner, further information can be found on the Information Commissioner's website at www.ico.org.uk or via their helpline on 0303 123 1113. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

COOKIE POLICY

This policy sets out the basis on which cookies are used on Global Reach Technology websites and when you use the Service (as defined in our terms and conditions of use). By continuing to use the Service and browse our websites, you are agreeing to our use of cookies.

A cookie is a small data file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device's hard drive.

In order to provide you with the best possible experience when you use the Service and browse our website, we may create cookies when you visit our website and use the Service. Cookies help us:

  1. make our website/Service work as you would expect;
  2. keep track of how many times you do specific things whilst using our website/Service;
  3. personalise our website to you to help you find what you need faster;
  4. continuously improve our website/Service for you; and
  5. make our marketing more efficient.

We use the following cookies:

  • Strictly necessary cookies: These are cookies that are required for the operation of our website and Service. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies: These allow us to recognise and count the number of visitors to our website and monitor how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users easily find what they are looking for.
  • Functionality cookies: These are used by us to recognise you when you return to our website. This enables us to personalise our content for you, for example, to greet you by name and remember your preferences.
  • Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

The table below provides an overview of the cookies used on our website, including details of who sets each cookie, its purpose, when it expires, and, if relevant, how you can find out further information:

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may use their own cookies over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. These third parties are responsible for setting out their own privacy and cookie policies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, in doing so, you may not be able to access all or parts of our website or Service.

We are committed to protecting your privacy. Further information is available in our privacy policy.

Global Reach Technology WiFi is a service provided by Global Reach Technology EMEA Limited who is registered in England and Wales with company number 11104294 with its registered office at Craven House, 121 Kingsway, London, WC2B 6PA.